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Warranty and Bonds

Understanding
Warranties and Bonds

Warranty

A manufacturer’s warranty is applicable when a roof system fails before the estimated life of the roof is completed. Manufacturer’s warranties usually require a manufacturer-certified contractor to install their roofing system. Warranties cover any possible deficiencies in the installation and failures of the material used. When deciding which manufacturer to choose, customers should understand the warranty and possible exclusions.

Contractor Warranty

The contractor’s guarantee or workmanship warranty cover any possible deficiencies resulting from the installation of the roofing system.


A contractor’s guarantee is only as good as the contractor supporting it. If a contractor goes out of business, the guarantee will no longer be active.

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Common Warranty Exclusions

The common warranty exclusions are: Material Storage on the Roof, Repairs/Alterations Without the Warrantor’s Approval, Change in Ownership Without Notifying Manufacturers, Failure To Maintain Roof, Poor Installation, Excessive Foot Traffic, Natural Disasters, Abuse, hailstone damage, and Ponding Water.

Inquire Ahead of Time

Read the fine print

We offer comprehensive roofing solutions for both
residential and commercial properties in Florida

What is the length of the guarantee?

Most are two to five years long.

What is covered by the guarantee?

Faults or defects in workmanship should be covered.

What is excluded?

Examples: acts of God, foundation settlement, skylights, fire, clogged gutters, etc.

How long has the contractor been in business?

It is important to choose a contractor who stands behind their work and will be there if something goes wrong.

Does the contractor have a repair and maintenance department?

If a contractor provides a repair and maintenance department, there is a greater chance of receiving a quick response when needed.

Does the contractor offer maintenance programs?

In order for the roofing system to last its life cycle, maintenance is important.

Thoroughly read the fine print and save warranty information for reference. Remember, roofing problems happen. That’s why it is important to have a proper warranty and a quality contractor to stand behind their work.

Bonds

An insurance bond is an agreement among three parties — the principal, the surety company, and the beneficiary. It protects the beneficiary named on the bond. When there is a valid claim on a bond, the principal is responsible for repaying the surety company for their losses. Qualifying for a bond can be much like qualifying for a loan; employment history, credit rating, personal assets, and experience are all factors the surety company examines when determining whether to issue a bond. A roofing company with an established track record in the industry that can demonstrate financial strength and is known for honoring its commitments keeps bonding requirements to a minimum.